Questions

Frequently Asked

Shipping & Delivery

Do you offer free shipping?

Yes — free shipping on all orders, always. No minimum required.

How long does delivery take?

Standard delivery is 5–10 business days within the US. Expedited options are available at checkout. International orders typically arrive within 10–20 business days.

Do you ship internationally?

Yes, we ship worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.

Materials & Quality

Is your jewelry really waterproof?

Yes. All 1935 Studio pieces are built to withstand everyday exposure — showers, sweat, swimming. We use premium stainless steel and titanium bases with 18k gold plating engineered to hold up over time.

Will it tarnish?

Our pieces are tarnish resistant under normal wear conditions. We use high-grade plating processes that significantly extend the life of the gold finish compared to standard fashion jewelry.

What materials do you use?

Our pieces are crafted from 316L stainless steel and titanium, plated with 18k gold. These materials are hypoallergenic, durable, and designed for daily wear.

Care Instructions

How do I care for my jewelry?

To keep your pieces looking their best, rinse with clean water after exposure to salt water or chlorine. Pat dry with a soft cloth. Store in the pouch provided when not wearing. Avoid prolonged exposure to harsh chemicals such as bleach or perfume.

Can I wear it in the shower?

Yes. Our pieces are designed for everyday wear including showers. We recommend rinsing and drying after extended water exposure to maintain the finish long-term.

Returns & Exchanges

What is your return policy?

We accept returns within 30 days of delivery for items in their original, unworn condition. To initiate a return, contact us at support@1935studio.store with your order number.

Can I exchange for a different size or style?

Yes. Exchanges are available within 30 days of delivery. Contact our team and we will guide you through the process.

Orders & Tracking

How do I track my order?

Once your order ships, you will receive a confirmation email with a tracking number. You can use this to track your package directly through the carrier's website.

Can I modify or cancel my order after placing it?

Orders can be modified or cancelled within 24 hours of placement. Contact us immediately at support@1935studio.store and we will do our best to accommodate your request.

Sizing

How do I find my ring size?

We recommend using a ring sizer or measuring the inner diameter of a ring that already fits well. Our product pages include size guides for each ring style. If you are between sizes, we suggest sizing up.

How do I find my chain length?

Chain length depends on your preferred placement. 16–18 inches sits at the collarbone, 20–22 inches falls mid-chest, and 24+ inches hangs lower. Our product pages note the exact length of each chain.

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